Contact Us
Add: Jellycat, 800 N Washington Ave #500, Minneapolis, MN 55401, United States
Email: online@vipservice24h.com
Hours: 7 Days a week from 10 am to 6 pm
If you believe your item is flawed, and it’s within 60 days of your purchase, you can simply return it to us for a full refund. For Jellycat purchases, you’ll want to take your item back to the store you bought it from.
Some Jellycat products have specific written guarantees and/or warranties. In those cases, details and return information would be included on the label, hang tag, or warranty card that came with the item.